Toleration Pain Realization

When you have an injury or an illness you’ve had for a long time, and you are able to finally free yourself from it, there is frequently a realization that comes over you – “I was in a lot of pain”. You didn’t realize it at the time, but once its gone…

The same can be said for anything you’ve been putting up with. My computer has been slowing down, but since it was a bit at a time, I hadn’t really noticed until last week. Then the hard drive gave me errors. Off to the Apple store on Friday. We reinstalled the operating system – at least that was the plan. It wouldn’t install, so they diagnosed a bad hard drive. Still no deal to reinstall the operating system. So they kept it for two days.

Diagnosis? Bad third party ram. Three hundred fifty bucks later and I have to admit, that I’ve been putting up with a really slow system. Now, its a rocket. Granted, I don’t have all my programs installed yet, but its very fast.

In the coaching world, something you put up with is known as a toleration. Many of us deal with a toleration by sticking our heads in the sand. If its a person, the toleration individual frequently takes advantage of the fact that they are being tolerated.

Learn to take your tolerations by the horn and deal with them. Procrastination has no place here, especially with an employee. If you’re tolerating an employee, they know it. Your miserable, and chances they are too.

Come up with a plan – is this person someone who is willing to work with you on the issues or not? If so, time to have a sit down. Discuss all the issues, even the uncomfortable ones that are causing the toleration. But more then likely, you’re going to end up asking them to leave. Once the toleration is gone, you’re going to find that you feel better. In fact, you’ll find out you were tolerating pain you didn’t know about.

Who is in charge here?

I watched my car’s life flash before my eyes during a minor fender bender. I had the right of way – she didn’t yield – she plowed into the front bumper of my car.

With a neck and shoulder pain and my health history, off to the emergency room we went. Hours ticking by. A child is carried in by his father, his mother and older brother close behind. He slammed himself into a door and knocked himself out. A few minutes goes by and we came to the conclusion that the door was right, in fact, it should have hit him harder. Screaming, he holds his mother’s face in his hand and hits her full force. His father walks him to the other side of the room and speaks quietly too him. The 7 year old proceeds to scream “You suck” to his father, then hits his father too. The parents take him from side to side of the room and just speak to him. Now, now, let’s not act bad, they tell him. By now the entire emergency room is voicing what should be done with the child. The woman next to us demonstrates for the father, the proper method to slap the child into good behavior. Another woman instructs them to take the boy outside. Another woman says he needs to go on the Nanny show to straighten him out.

The volunteer, a very tall older gentleman, talks to the child. Nothing is having an effect. His screaming is loud, and he does seem to be feeling better. “You suck” seems to be his basic vocabulary along with “No, no, no”. After more then an hour of this, they get the point and take him outside. I imagine that some of the people are fantasizing about ambulances and accidental rollovers.

Later, he returns in a wheelchair, all smiles and is escorted to a room. I’m not sure I agree with the people that wanted him beaten on the spot, but I did get the impression that the child was in charge, not the parents.

It works in business as well. How many of us have worked with a person who runs the show with their temper, the tantrums, their ability to make things go their way by being miserable. Are you tolerating an individual who runs your business without them being in charge? They are the squeaky wheel, the one we all tiptoe around. Don’t make her mad, we say, just keep her happy. If you’re tolerating a grumpy soul, perhaps its time for you to have a conversation with them. Find out – are they so unhappy that they need to part with you and your business?

Who’s really in charge – you or your employee?

Microsoft Outlook – How to Make it Worse

As I type this post I still can’t believe it. I’m literally stunned. If you haven’t already heard, I’m talking about the recent news that Outlook 2007, released next month, will stop using Internet Explorer to render HTML emails and instead use the crippled Microsoft Word rendering engine.

via Campaign Monitor

I receive a lot of content from clients via Word Documents. I copy and paste the content from the doc to a webpage. If I’m using Dreamweaver, then I use a couple of tools built in and remove all the Word injected crud. If I’m in a content manager and using an editor, I press a button and the crud goes away. But if I’m in something that doesn’t have that capability, I have to spend my time replacing the quotes, double quotes, the dashes, the bullets that the client is assuming will just copy across without a hitch.

I can’t imagine (Don’t want to, can’t make me) writing an email in Outlook with the Word rendering engine in place. What does this mean for the average joe using the product? Many of your emails will be difficult to read and may be garbled. Your ability to create a nice looking email with background colors will be limited.

Alas, since its Microsoft, it will happen. Its like playing with the neighborhood bully. You can’t argue with him, he’s going to play however he wants to, you just happen to be on the team.

That Thing You're Writing is a Post – Not a Blog

I’m seeing new bloggers referring to a new entry in their blog as “Writing a new blog”. A bit confusing.

Think of it as a page in a book. You don’t write a new book everytime you write a new page or a chapter.

You post an entry to your blog. Obviously, its your blog, so you can call it whatever you want and say whatever you want when you make a new post. However, if you want to avoid confusing your readers, get the terminology right.

Post, Entry- individual articles that make up a blog

via – The Giant Blogging Terms Glossary